Thank you for shopping at Sofiya Mart! We are committed to getting your tech accessories to you as quickly and safely as possible. Here’s everything you need to know about our shipping process.
We currently ship to Canada and the United States. We are working on expanding to more countries soon.
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons such as holidays.
Shipping costs are calculated at checkout based on your delivery location and order weight. Free shipping may be available on qualifying orders — check our current promotions at checkout.
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your delivery status in real time through the carrier’s website.
For international orders, customs fees or import duties may be charged by your country’s customs authority. These charges are the sole responsibility of the customer and are not included in our product prices or shipping fees.
If your package appears to be lost or significantly delayed beyond the estimated delivery window, please contact our support team. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Please ensure your shipping address is correct before placing your order. Sofiya Mart is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately after placing your order and we will do our best to update it before dispatch.
Last updated: July 2026