Sofra Women's Jersey Zip-Up Hoodie
Oly's Home Fashion
Sofra Women's Jersey Zip-Up Hoodie
Features
Product Details
- Brand
- Oly's Home Fashion
- Category
- Hoodies
- SKU
- sku-50549001945311
Fit & Fabric Care
See the product description for material and fit information. Please contact us if you need size or care guidance.
Shipping & Returns
Shipping rates and applicable taxes are calculated at checkout based on your delivery address. Delivery availability and timing may vary by product and destination.
Shipping Policy
Shipping Policy
Thank you for shopping at Sofiya Mart! We are committed to getting your tech accessories to you as quickly and safely as possible. Here’s everything you need to know about our shipping process.
Where We Ship
We currently ship to Canada and the United States. We are working on expanding to more countries soon.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
- Canada: 7–14 business days
- United States: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons such as holidays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order weight. Free shipping may be available on qualifying orders — check our current promotions at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your delivery status in real time through the carrier’s website.
Customs & Import Duties
For international orders, customs fees or import duties may be charged by your country’s customs authority. These charges are the sole responsibility of the customer and are not included in our product prices or shipping fees.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed beyond the estimated delivery window, please contact our support team. We will work with the carrier to investigate and resolve the issue as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Sofiya Mart is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately after placing your order and we will do our best to update it before dispatch.
Last updated: July 2026
Returns Policy
Last updated: October 31, 2026
Returns
Return eligibility depends on the items in your order.
Where returns are accepted, items must be returned in the same condition they were received, unworn or unused, with tags, and in their original packaging or as otherwise indicated in the return instructions. We may reduce your refund if the item has been used, damaged, or handled more than necessary.
Contact us to ask about return options and how to start a return.
How to start a return
Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.
Contact us before returning an item.
Unless we state otherwise or applicable law requires otherwise, you are responsible for return shipping costs for change-of-mind returns.
Damages and issues
Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.
Exceptions and non-returnable items
Some items may not be eligible for return, as stated in the return terms above or on the product listing, website, or in-store at the time of purchase.
Contact us if you have questions about whether a specific item can be returned.
Exchanges
Contact us to ask about exchange options before returning your item.
Refunds
We will notify you after we receive and inspect your return and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.
If you do not see your refund within a reasonable period of time since your refund was approved, contact us.
This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Contact
To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at sohail.balkhi@gmail.com or use the contact details in our contact information policy.
Customer Reviews
Questions & Answers
Need more details about this item? Contact us with your product question.
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